Whatton Visitors Centre
OFFERED BY:
Rushcliffe Community and Voluntary ServiceLocation(s): Outside of Nottingham City
Address where volunteering takes place: HMP Whatton New Lane Nottingham NG13 9FQHow many places are on offer? Several
Purpose of Role:
During each session the volunteer will primarily provide a meet and greet service and they will also be involved in the booking in process. This process is one of the most important aspects of the role.
ROLE DESCRIPTION:
Volunteers are required to assist and support the Co-ordinator/Deputy Co-ordinator in a variety of tasks connected with the day to day running of the Visitor Centre.
What you will be doing
To welcome all visitors to the Centre in a warm and friendly manner. Visitors need to be treated with respect and courtesy at all times. Ultimately, we strive to provide a constant and consistent service to all visitors offering assistance if difficulties arise.
During each session the volunteer will primarily provide a meet and greet service and they will also be involved in the booking in process. This process is one of the most important aspects of the role and it is essential that it is carried out pleasantly and correctly.
As well as meeting / greeting visitors, you may be asked to check ID, note down registrations and support the coordinator. There may be some admin tasks here such as putting up posters and finding our information for the visitors.
No volunteer at HMP Whatton will come in to contact with a prisoner. Every effort will be made not to leave volunteers alone during the sessions that are allocated to them and at no point will they be, knowingly, placed in a difficult or dangerous situation.
We are looking for volunteers to help out for up to 3 hours, between 12:30 to 15:00 on Thursdays, Saturdays and Sundays.
What you will be doing
To welcome all visitors to the Centre in a warm and friendly manner. Visitors need to be treated with respect and courtesy at all times. Ultimately, we strive to provide a constant and consistent service to all visitors offering assistance if difficulties arise.
During each session the volunteer will primarily provide a meet and greet service and they will also be involved in the booking in process. This process is one of the most important aspects of the role and it is essential that it is carried out pleasantly and correctly.
As well as meeting / greeting visitors, you may be asked to check ID, note down registrations and support the coordinator. There may be some admin tasks here such as putting up posters and finding our information for the visitors.
No volunteer at HMP Whatton will come in to contact with a prisoner. Every effort will be made not to leave volunteers alone during the sessions that are allocated to them and at no point will they be, knowingly, placed in a difficult or dangerous situation.
We are looking for volunteers to help out for up to 3 hours, between 12:30 to 15:00 on Thursdays, Saturdays and Sundays.
SKILLS AND QUALIFICATIONS:
Volunteers need to be aged 18+, but this opportunity is not suitable for students.
Enjoy meeting people, be non-judgemental, be sensitive, discreet and have empathy.
Ability to keep confidentiality is key.
Having excellent people skills is more important than any formal education for this role.
A clean DBS check is required and to note that security clearance is quite onerous and can take 4-6 weeks. This is due to HMP Prison services security checks taking time to complete.
Having own transport is preferred as the public transport links to HMP Whatton are limited.
What you could get out of it
· Make a real difference to a person’s life
· Put retirement or spare time to good use
· Meet interesting people from all walks of life
· Get more involved in your community
· Develop skills and enhance your CV or employment opportunities
· Join a caring and respected organisation
· Make friends and have fun!
Enjoy meeting people, be non-judgemental, be sensitive, discreet and have empathy.
Ability to keep confidentiality is key.
Having excellent people skills is more important than any formal education for this role.
A clean DBS check is required and to note that security clearance is quite onerous and can take 4-6 weeks. This is due to HMP Prison services security checks taking time to complete.
Having own transport is preferred as the public transport links to HMP Whatton are limited.
What you could get out of it
· Make a real difference to a person’s life
· Put retirement or spare time to good use
· Meet interesting people from all walks of life
· Get more involved in your community
· Develop skills and enhance your CV or employment opportunities
· Join a caring and respected organisation
· Make friends and have fun!
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
Volunteers need to be aged 18+ but this opportunity is not suitable for students
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
This opportunity may be suitable for disabled volunteers. Please talk to us about your access needs.
How long before volunteer can expect a response?
How long to complete training and recruitment?
We provide induction training to ensure volunteers are prepared for their role and to help them feel more confident. Other training sessions on particular topics to develop knowledge and skills will be organised when a need is identified.
Volunteer Expenses offered? Yes
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No