Office / Reception Volunteer
OFFERED BY:
Framework Housing AssociationLocation(s): Hyson Green and Arboretum
Address where volunteering takes place: This opportunity is offered at various Framework locations How many places are on offer? Several
Purpose of Role:
Behind the scenes, there are many talented volunteers and staff who help to keep Framework running through essential office-based or administrative roles. We are looking for volunteers who can join us to keep our day-to-day running smoothly, supporting staff to carry out the crucial work they do in supporting vulnerable people.
ROLE DESCRIPTION:
Framework supports thousands of people each year to live happier, more independent lives, regardless of their past or the challenges they face.
You will assist services with basic office work and support staff with paperwork and inputting data. The role might also involve manning a reception area where you will meet and greet visitors and service users, data entry, filing, answering phones and taking messages.
Commitment: This will depend on how much spare time you have to commit to the role and the service’s needs.
We require a minimum of 4 - 8 hours weekly or fortnightly. A minimum commitment of 6 months is also preferred.
You would need to attend an interview and a two-day training session before beginning your volunteering.
Support: You will be fully supported by a Volunteer Supervisor. Time will be committed to your personal development and will include supervision, support, and training plans. Out of pocket expenses will be paid. This includes travel costs, lunch and child/other care. We will do all we can to support you in achieving your goals through volunteering, whatever they may be.
You will assist services with basic office work and support staff with paperwork and inputting data. The role might also involve manning a reception area where you will meet and greet visitors and service users, data entry, filing, answering phones and taking messages.
Commitment: This will depend on how much spare time you have to commit to the role and the service’s needs.
We require a minimum of 4 - 8 hours weekly or fortnightly. A minimum commitment of 6 months is also preferred.
You would need to attend an interview and a two-day training session before beginning your volunteering.
Support: You will be fully supported by a Volunteer Supervisor. Time will be committed to your personal development and will include supervision, support, and training plans. Out of pocket expenses will be paid. This includes travel costs, lunch and child/other care. We will do all we can to support you in achieving your goals through volunteering, whatever they may be.
SKILLS AND QUALIFICATIONS:
No formal administration or data certifications are required.
You will need to have good communication skills, by phone, online and in person.
You will have basic IT skills and be willing to learn about Framework's systems.
You will need to have good communication skills, by phone, online and in person.
You will have basic IT skills and be willing to learn about Framework's systems.
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
18+
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
How long before volunteer can expect a response?
We will try to respond to volunteer enquiries within one week. Please check your spam/junk mail for an email from us if you do not receive a response within this time frame.
How long to complete training and recruitment?
This will take place before your first session
Volunteer Expenses offered? Yes
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No