Volunteer Caseworker
OFFERED BY:
SSAFA The Armed Forces CharityLocation(s): Aspley, Basford, Berridge, Bestwood, Bilborough, Bulwell, Bulwell Forest, Castle, Clifton East, Clifton West, Dales, Hyson Green and Arboretum, Leen Valley, Lenton and Wollaton East, Mapperley, Meadows, Radford, Sherwood, St Ann's, Wollaton West, Outside of Nottingham City
Address where volunteering takes place: This is a home-based opportunity in Nottingham How many places are on offer? Several
Purpose of Role:
Volunteer caseworkers play a vital role in supporting people from the Armed Forces community in their time of need, helping them to access practical, financial and emotional assistance.
ROLE DESCRIPTION:
Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten.
More and more people need help, so we are growing our network of dedicated caseworkers. Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support.
We value all our volunteers and the unique skills and experience they bring.
What you will be doing:
-Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
-Understanding peoples’ support needs and gathering information to assess their circumstances
-Typing written case reports to apply for financial assistance
-Sign-posting to services providing specialist support, such as mental health or housing support
-Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need:
-Friendly and approachable
-Great written and verbal communication skills
-Non-judgemental
-Reliable
-Basic IT skills
What’s in it for you:
-Use your skills, knowledge, and life experience to benefit others
-Be part of a friendly and supportive SSAFA team
-Develop your experience and skills which you can highlight on your CV and in job interviews
-Access a range of training and learning opportunities
More and more people need help, so we are growing our network of dedicated caseworkers. Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support.
We value all our volunteers and the unique skills and experience they bring.
What you will be doing:
-Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
-Understanding peoples’ support needs and gathering information to assess their circumstances
-Typing written case reports to apply for financial assistance
-Sign-posting to services providing specialist support, such as mental health or housing support
-Keeping beneficiaries and the SSAFA regional office up to date with progress
The skills you need:
-Friendly and approachable
-Great written and verbal communication skills
-Non-judgemental
-Reliable
-Basic IT skills
What’s in it for you:
-Use your skills, knowledge, and life experience to benefit others
-Be part of a friendly and supportive SSAFA team
-Develop your experience and skills which you can highlight on your CV and in job interviews
-Access a range of training and learning opportunities
SKILLS AND QUALIFICATIONS:
The skills you need:
Friendly and approachable
Great written and verbal communication skills
Non-judgemental
Reliable
Basic IT skills
Friendly and approachable
Great written and verbal communication skills
Non-judgemental
Reliable
Basic IT skills
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
18+
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
How long before volunteer can expect a response?
We will try to respond to volunteer enquiries within one week
How long to complete training and recruitment?
Within 8 weeks ideally
Volunteer Expenses offered? Yes
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? Yes