This session takes place on Thursday 25 September 2025, from 10am to 11.30am
Delivered as a webinar via Teams
Part of our SMD Research and Innovation Learning Series.
This webinar introduces a pioneering approach to understanding system pressure in real time. Traditional metrics - like journey maps and case studies - offer valuable hindsight but fail to support predictive decision-making or cross-sector integration. The process by which we currently understand the system, is built on journey maps, case studies, to track and evaluate a person’s experience of severe and multiple disadvantage (SMD) as they interact with services. These metrics are then used to inform a service’s efficacy, to commission new services, and to influence policy.
In contrast, Swim Lane Pressure Mapping provides a dynamic, data-driven tool that links person-centred events across systems to identify early warning signs, quantify system load, and reveal how upstream investment in prevention impacts downstream demand.
Join us to explore how an algorithmic pressure index is being piloted to quantify and visualise planned vs unplanned demand, how this methodology is gaining traction nationally, and the implications for our work in SMD
Who is this webinar for?
This webinar is aimed at anyone who is interested looking at data from a systems perspective, those who are interested in data and mapping, thinking about feedback loops when it comes to collating data and what it means for those experiencing SMD and those supporting - so frontline pracs and delivery teams, strategic leads and commissioners who are dealing with the pressure of conversations on cost and budget.
Experts by experience would also be particularly welcome as we talk about what is done with the data we collect, how adding narrative story to data tells the fuller picture and then how this translates to service commissioning.
We are looking at systems pressure as a joined-up way of talking about data and it takes everyone across the whole gamut to input and shape how this work evolves going forward.
Presenters:
- Maud Pedemonte-Ellis is a Partnership Manager with Making Every Adult Matter (MEAM). Maud provides dedicated partnership support to local areas in the Changing Futures programme, helping them achieve lasting and sustainable improved outcomes at individual, service and system levels. Prior to the MEAM work, Maud has worked extensively in the voluntary sector in various roles both frontline and learning and development, supporting women whose experience of Violence Against Women and Girls (VAWG) intersected with severe and multiple disadvantage.
- Louise Patmore is currently the Systems Change Lead for Changing Futures Sussex and Chair of the Sussex Trauma-Informed Care Network and ICB Implementation Group. She leads cross-sector transformation across health, care, criminal justice, and VCSE partners, with a strong focus on trauma-informed practice, co-production, and whole-system learning. Louise is developing new principles of system change, including converging lines of inquiry and a pioneering approach to understanding system pressure through an algorithm and index. This model is currently being trialled across several areas and has attracted national interest for its potential to improve strategic decision-making and resource alignment.
- Martin Powell has been the Project Delivery Officer for the Changing Futures Programme Sussex, for the last two and a half years. The programme seeks to address health inequalities for those experiencing multiple disadvantage across Sussex, working alongside people with lived experience of multiple disadvantage, to achieve positive changes in services, to make them better connected, and easier to access. Martin is responsible for the Brighton and Hove part of the programme. He has been responsible for co-producing the system pressure tool.
This session will be recorded and the materials later hosted through the NCVS website.
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