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Two people pictured in kitchen promoting Warm Homes Hub

Support from the Warm Homes Hub

If the current crisis is having an impact on your household, your Local Authority urges you to reach out, as support is available from the Warm Homes Hub.

Nottingham City Council and Local Authorities across the County have joined forces to launch their new £4.3million Warm Homes Hub which will help residents struggling with their health, household income and energy costs during the Coronavirus outbreak.

Together with charities Nottingham Energy Partnership and Age UK Nottingham & Nottinghamshire, and the Energy Company E.ON, help and support will be made available to thousands of the most vulnerable residents through their Warm Homes Hub over the next two years.

While we are all spending more time at home, the Warm Homes team would encourage residents who have a long-term illness to call them because of the range of support that is available, from fuel and water bill discounts, local food and prescription collections, to foodbank and fuel vouchers.

Importantly, to ease concerns for the many households possibly facing unemployment, professional help is available to complete benefit checks and other applications for hardship funds or one-off crisis grants towards essential living expenses such as food and bills.

Recognising how the current situation affects residents’ daily lives, the Warm Homes Hub is offering friendly phone calls. Grants are also available to replace broken or faulty heating, along with practical and tailored energy advice to reduce unnecessary energy consumption and ensure homes are kept warm and comfortable.

Miranda Cumberbatch, NEP Warm Homes Hub Manager, urges people to get in touch: "We have already seen a spike in the number of families, young and old, that are struggling because they cannot afford essential items during this anxious and upsetting time. Through great teamwork, we have been able to assist with food and fuel vouchers and applications for benefits, also hardship funding.

"The Warm Homes Hub team can bring some comfort during this period of isolation and worry by providing a range of services to support people, particularly those that have to self-isolate, who are living on their own and or on a low income. We want to reach out to as many households as possible."

For COVID-19 Support, call the team directly on 0115 985 3000 (Mon – Fri, 9am – 5.30pm) or visit www.warmhomeshub.com/covid19 to find out more about the services offered.

For 1st time central heating, register your interest online at www.warmhomeshub.com/apply or call the team directly on 0115 985 3000 (Mon – Fri, 9am – 5.30pm).

Find out more about the Warm Homes Hub scheme at www.warmhomeshub.com.


Appeals, Campaigns and Opportunities
Date Posted: 
Tuesday, 9 June, 2020

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