Administration and Reception Volunteer

This a varied and interesting roe where you could be doing several different tasks during your volunteering time.

• You will be staffing a busy reception desk, responsible for signing up new members, checking in existing members, taking payments for stock and membership sales, taking bookings and ensuring guests sign in.
• As part of your general administrative duties, you could maintain records of deliveries and forward invoices to the finance team for payment.
• You might assist with marketing and communications, using our new management systems to gather data.
• We are working towards a paperless office approach and we hope that you will be able to help transfer paper records to IT based systems, and to help us create new, more efficient ways of recording data.
• We would like you to help us in expanding our Social Media presence on Twitter, Facebook, YouTube and Instagram and developing a monthly news email to customers.
• You could be opening mail, counting the till float, cashing up, signing in contractors as well as using your own initiative at quiet times assisting us promote the centre.
• You will be part of a close-knit volunteer-run reception team after your training
• You must be willing and committed to achieve tasks at the end of each working day
• We can teach you many of the above skills required.

• Monday to Thursday between 11:30 and 4:30
• Weekends between 12:30 and 5:30
• Half-day roles are available, but you must commit to being on a rota after your training is complete

• You will get a great induction to the entre and be trained in the role.
• You will also have the opportunity to complete courses either online or in-house on First Aid, Safeguarding and Customer Service.


You will be able to use your existing experience as well as developing skills in all aspects of the role that could lead to greatly enhanced job prospects, if that’s what you would like.

You will be part of a great team of staff and volunteers.

You will make a real difference to the people who visit the centre by being a welcoming, friendly face that makes their visit enjoyable.

You can get:
• Customer service training
• Till training
• IT systems training
• Safeguarding training
• Experience in leisure, community work and charity / social enterprise sectors

You will be assigned a mentor / supervisor and receive monthly reviews against objectives