Traditional metrics - like journey maps and case studies - offer valuable hindsight but fail to support predictive decision-making or cross-sector integration. The process by which we currently understand the system, is built on journey maps, case studies, to track and evaluate a person’s experience of severe and multiple disadvantage (SMD) as they interact with services. These metrics are then used to inform a service’s efficacy, to commission new services, and to influence policy.
In contrast, Swim Lane Pressure Mapping provides a dynamic, data-driven tool that links person-centred events across systems to identify early warning signs, quantify system load, and reveal how upstream investment in prevention impacts downstream demand.
Join us to explore how an algorithmic pressure index is being piloted to quantify and visualise planned vs unplanned demand, how this methodology is gaining traction nationally, and the implications for our work in SMD
This event is being delivered as a Teams webinar. Read more and register here