NCVS Training

How to Chair and Manage Meetings


Tuesday 10 April 2018 5.30pm-8.30pm


NCVS, 7 Mansfield Road, Nottingham


From £25 (special offer of £10 for Bestwood & Basford groups)


Do you chair meetings in the voluntary and community sector or in fact anywhere? Come along and learn how to manage meetings in order to ensure they are more effective, even enjoyable.

How to Take Minutes


Tuesday 17 April 2018 5.30pm-8.30pm


Tuesday 24 July 2018 10am-1pm


All at NCVS, 7 Mansfield Road, Nottingham


From £25 (special offer of £10 for Bestwood & Basford groups)


New to minute taking and acting as secretary or note taker, or need to record meetings?

Then come along and learn how to take effective minutes.

Promoting positive interactions at work: reducing the risk of work-related aggression


Tuesday 17 April 2018 9am-12 noon, followed by a networking lunch to 1pm


NCVS, 7 Mansfield Road, Nottingham




This is an Ingenuity workshop, led by Dr Claire Lawrence, Associate Professor in the School of Psychology at the University of Nottingham. Ingenuity is the University of Nottingham's local business network. The workshop is delivered in partnership with NCVS.


Some organisations routinely deal with aggressive or challenging behaviour from their clients. While actual physical assaults are rare, the day-to-day impact of angry, frustrated or aggressive clients can devastate organisations, wear down public-facing staff and lead to negative climates to interact in.


This free, half-day workshop for voluntary and community groups will cover the following topics:


  • What behaviours do we consider to be aggression?
  • Understanding Health and Safety requirements around aggression and violence at work;
  • Understanding social, psychological and biological reasons why different people become aggressive for different reasons;
  • Identifying potential vulnerabilities for staff;
  • Developing strategies to reduce the likelihood of aggression to staff, and create a positive environment.


This workshop is suitable for organisations interested in empowering staff to increase their positive interactions with clients, customers and colleagues.


Th event is part-funded by the European Regional Development Fund 2014-2020 and is part of the Enabling Innovation Programme.


Click here to book your place



© 2018 Nottingham Community and Voluntary Service
Registered Office: 7 Mansfield Road,
Nottingham, NG1 3FB

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Registered Charity: no. 1070790

Company number: no. 3505634

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NCVS Training
NCVS Training
NCVS Training