Helplines
NCVS provide 3 telephone helpline services:
- Trent FM Careline: 0115 934 8414
- BBC Radio Nottingham Actionline: 0115 934 8484 (both lines 9.30am – 12.30pm)
- NCVS helpline: 0115 934 8400
Information is available for free to the general public and local voluntary and community organisations
on a range of subjects. The helplines are open every weekday from 10.00 am to 1.00 pm. If lines are
busy an automated message service will allow callers to leave their details and one of our team of helpline
operators will quickly call back.
The radio helplines (Careline and Actionline) provide back-up information to callers in response to our radio broadcasts on 96 Trent FM and BBC Radio Nottingham. The helplines also
provide information to callers unrelated to the broadcasts. This provides a vital link to individuals to
get information which can help solve problems and improve the quality of their lives. All calls are completely
confidential.
The NCVS helpline provides information to local voluntary and community organisations about the diverse range
of services available from NCVS and other local, regional and national service providers.
To find out more call any of the numbers above, or email: helpdesk@nottinghamcvs.co.uk